Legal
Terms of Service
Effective Date: April 9, 2026 · Last Updated: April 9, 2026
1. Acceptance of Terms
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and dimensions.bot, a Delaware corporation, together with its affiliates, subsidiaries, successors, and assigns (collectively, “dimensions.bot,” the “Company,” “we,” “us,” or “our”), governing your access to and use of the dimensions.bot website, mobile applications, application programming interfaces, software development kits, and all related products, features, tools, content, and services (collectively, the “Service”).
By accessing, downloading, installing, registering for, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Service.
Important: Section 16 contains a binding arbitration agreement and class action waiver that affect your legal rights. Please read it carefully.
If you are accessing or using the Service on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind such entity to these Terms, in which case the terms “User,” “you,” and “your” refer to that entity.
2. Description of the Service
dimensions.bot provides a measurement and data platform that enables users to capture real-world dimensions and spatial information using mobile devices, cameras, and related tools, and to convert such information into structured outputs including, without limitation, JSON data, spreadsheets, invoices, quotes, installation specifications, and related documentation. The Service may include camera-based scanning, manual input functionality, spatial data processing, integrations with third-party tools and platforms, and other features we may offer from time to time.
The Service is a tool that generates estimates and data representations based on inputs provided by the User and processing performed by the Service. The Service is intended to assist, not replace, the professional judgment of contractors, installers, designers, engineers, architects, estimators, and other field professionals.
3. Service Limitations and No Warranty of Accuracy
You expressly acknowledge and agree that measurements, dimensions, calculations, and any outputs generated by the Service are estimates and may contain errors, inaccuracies, or omissions. No measurement tool, including the Service, can guarantee perfect accuracy.
Factors that may affect the accuracy of the Service include, without limitation: device hardware variation; camera and sensor quality; lighting and environmental conditions; user technique; surface characteristics; software version; third-party component behavior; and other variables beyond our control. You are solely responsible for verifying the accuracy and suitability of all outputs before relying on them for any purpose.
The Service must not be used as the sole basis for any critical decision, including without limitation decisions relating to fabrication, construction, installation, structural integrity, safety, insurance claims, legal compliance, or financial commitments. You must independently verify all outputs using appropriate professional methods, tools, and judgment prior to reliance.
4. Use at Your Own Risk
You use the Service entirely at your own risk. The Service is provided “as is” and “as available,” with all faults and without warranty of any kind. To the fullest extent permitted by applicable law, the Company disclaims all warranties, whether express, implied, statutory, or otherwise, including without limitation any warranties of merchantability, fitness for a particular purpose, title, non-infringement, accuracy, quiet enjoyment, and any warranties arising out of course of dealing or usage of trade.
The Company does not warrant that the Service will be uninterrupted, secure, error-free, free of viruses or other harmful components, or that defects will be corrected. The Company makes no warranty regarding the quality, accuracy, timeliness, truthfulness, completeness, or reliability of any outputs, information, or content obtained through the Service.
5. No Professional Advice
The Service does not provide engineering, architectural, construction, design, legal, insurance, financial, or any other professional advice.
Any information, calculation, specification, or output provided by the Service is for informational purposes only and does not constitute professional advice or a substitute for consultation with a qualified professional. You should consult appropriate licensed professionals before making decisions based on any output generated by the Service.
6. Eligibility and Account Registration
You must be at least 18 years of age and capable of forming a legally binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.
To access certain features, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to maintain and promptly update such information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify the Company immediately of any unauthorized access or use of your account.
7. Acceptable Use Policy
You agree not to, and not to permit any third party to:
- Use the Service in any manner that violates any applicable federal, state, local, or international law or regulation;
- Reverse engineer, decompile, disassemble, decrypt, or otherwise attempt to derive the source code, underlying ideas, algorithms, structure, or organizational form of the Service;
- Copy, modify, adapt, translate, create derivative works of, distribute, license, sell, transfer, publicly display, publicly perform, transmit, stream, or otherwise exploit the Service, except as expressly permitted by these Terms;
- Use any robot, spider, scraper, or other automated means to access the Service, or interfere with or disrupt the integrity or performance of the Service;
- Attempt to gain unauthorized access to the Service, other user accounts, or computer systems or networks connected to the Service;
- Upload, transmit, or introduce any viruses, malware, worms, Trojan horses, or other malicious code;
- Use the Service to capture, store, or process images, data, or information of any person or property without proper authorization or consent;
- Use the Service to infringe upon or violate the intellectual property, privacy, publicity, or other rights of any third party;
- Use the Service to harass, abuse, stalk, threaten, or defame any person or entity;
- Circumvent, disable, or otherwise interfere with security-related features of the Service;
- Frame, mirror, or otherwise incorporate any portion of the Service into any other website or service without our prior written authorization;
- Resell, sublicense, or otherwise commercially exploit the Service, except as expressly authorized by the Company in writing;
- Remove or alter any proprietary notices, labels, or marks on or within the Service; or
- Use the Service in any manner that could damage, disable, overburden, or impair the Service, or interfere with any other party’s use of the Service.
8. Intellectual Property Rights
8.1 Company IP
The Service, including all software, code, algorithms, models, designs, user interfaces, databases, documentation, trademarks, logos, service marks, trade names, trade dress, and all other content and materials made available through the Service (excluding User Content as defined below), and all intellectual property rights therein and thereto, are and shall remain the exclusive property of the Company and its licensors. All rights not expressly granted to you under these Terms are reserved by the Company.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service solely for your internal business or personal use in accordance with these Terms.
8.2 User Content
“User Content” means any data, measurements, images, photographs, spatial information, text, files, or other materials that you upload to, capture through, input into, generate using, or otherwise provide to the Service. As between you and the Company, you retain ownership of your User Content, subject to the licenses granted herein.
By submitting, uploading, or otherwise providing User Content to the Service, you hereby grant the Company a worldwide, non-exclusive, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, reproduce, modify, create derivative works of, process, transmit, display, and use the User Content solely (a) to operate, maintain, provide, and improve the Service; (b) to develop new features, products, and services; (c) to train, test, improve, and evaluate our algorithms, machine learning models, and artificial intelligence systems; and (d) as otherwise permitted in these Terms or our Privacy Policy.
8.3 Anonymized and Aggregated Data
You acknowledge and agree that the Company may create anonymized, de-identified, and/or aggregated data derived from User Content and your use of the Service (“Aggregated Data”), and that the Company owns all right, title, and interest in and to such Aggregated Data. The Company may use, disclose, distribute, license, sell, and commercialize Aggregated Data for any lawful purpose.
8.4 Feedback
If you provide the Company with any suggestions, comments, ideas, feedback, or other input regarding the Service (“Feedback”), you hereby assign to the Company all right, title, and interest in and to such Feedback, and the Company may use the Feedback for any purpose without compensation or attribution to you.
9. Third-Party Integrations and Services
The Service may contain links to, or integrate with, third-party websites, applications, services, or resources (collectively, “Third-Party Services”). Such Third-Party Services are provided for your convenience, and the Company does not control, endorse, or assume responsibility for any Third-Party Services.
Your use of Third-Party Services is governed by the terms and privacy policies of the applicable third party. The Company disclaims any and all liability arising from your use of Third-Party Services. You access and use Third-Party Services at your own risk.
10. Fees, Subscriptions, and Payment
Certain features of the Service may be offered on a paid or subscription basis. If you subscribe to a paid plan, you agree to pay all applicable fees as described at the time of purchase. All fees are non-refundable except as expressly stated or required by law. The Company reserves the right to modify its fees, billing methods, and subscription terms at any time, with notice to you as required by applicable law.
11. Beta Features and Experimental Functionality
From time to time, the Company may make available certain features identified as “alpha,” “beta,” “experimental,” “preview,” or similar (collectively, “Beta Features”). Beta Features are provided for evaluation purposes only, may be incomplete, may contain bugs or defects, and may be discontinued at any time without notice.
Beta Features are provided “as is” without any warranty whatsoever. Your use of Beta Features is at your sole risk, and the Company shall have no liability arising out of or in connection with Beta Features.
12. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall the Company, its affiliates, or any of their respective officers, directors, employees, agents, suppliers, licensors, or service providers (collectively, the “Company Parties”) be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including without limitation damages for lost profits, lost revenue, lost business opportunities, lost data, business interruption, cost of substitute services, cost of re-measurement or re-work, cost of fabrication or installation errors, property damage, or personal injury, arising out of or relating to these Terms or your use of (or inability to use) the Service.
To the fullest extent permitted by applicable law, the total aggregate liability of the Company Parties shall not exceed the greater of (a) the total fees paid by you during the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100.00).
13. Indemnification
You agree to defend, indemnify, and hold harmless the Company Parties from and against any and all claims, demands, losses, liabilities, damages, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to: (a) your access to or use of the Service; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law or third-party right; (e) any decision taken in reliance on outputs generated by the Service; and (f) any dispute between you and any third party arising out of your use of the Service.
14. Termination
The Company may suspend, restrict, or terminate your access to the Service at any time, with or without cause, with or without notice, and without liability. You may terminate your account at any time by contacting us. Upon termination, your right to access and use the Service will cease immediately.
Sections 3, 4, 5, 7, 8, 9, 12, 13, 14, 15, 16, 17, and 18, and any provisions that by their nature are intended to survive termination, shall survive any termination or expiration of these Terms.
15. Force Majeure
The Company shall not be liable for any failure or delay in performance to the extent caused by events beyond its reasonable control, including acts of God, natural disasters, war, terrorism, government action, labor disputes, internet or utility failures, cyber attacks, and failures of third-party service providers.
16. Binding Arbitration and Class Action Waiver
16.1 Agreement to Arbitrate
You and the Company agree that any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved exclusively through final and binding individual arbitration, rather than in court, except that either party may assert claims in small claims court if eligible, or seek injunctive relief for intellectual property infringement.
16.2 Arbitration Rules and Forum
The arbitration shall be administered by JAMS in accordance with its applicable rules, conducted by a single neutral arbitrator in Los Angeles County, California, or by telephone or videoconference at your election.
16.3 Class Action Waiver
You and the Company agree that each may bring claims against the other only in your or its individual capacity and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding.
16.4 Opt-Out Right
You have the right to opt out of this arbitration agreement by sending written notice to legal@dimensions.bot within thirty (30) days after first accepting these Terms. Your notice must include your name, address, and a clear statement that you wish to opt out of arbitration.
17. Governing Law and Jurisdiction
These Terms shall be governed by the laws of the State of California, without regard to its conflict of laws principles. Subject to Section 16, any action not subject to arbitration shall be brought exclusively in the state or federal courts located in Los Angeles County, California.
18. Changes to These Terms
The Company reserves the right to modify these Terms at any time. If we make material changes, we will provide notice by posting the updated Terms and updating the “Last Updated” date. Your continued use of the Service after the effective date of any updated Terms constitutes your acceptance.
19. Miscellaneous
These Terms, together with the Privacy Policy, constitute the entire agreement between you and the Company concerning the Service. If any provision is held invalid or unenforceable, the remaining provisions shall remain in full force and effect. You may not assign these Terms without the Company’s prior written consent. The Company may freely assign these Terms.
20. Contact Information
If you have questions about these Terms, please contact us at:
dimensions.bot
legal@dimensions.bot